Instructions for
Using HyperSend

THE ROSES UTILITY "PREPARE FOR ISD SUBMISSION", MUST BE DONE BEFORE EVERY HYPERSEND DELIVERY.  THE ROSES UTILITY PREPARES A NEW ROSES FILE FOR USE WITH HYPERSEND. 

This HyperSend Internet Delivery Process compresses and encrypts your file during transmission in order to meet Medicaid Health Insurance Privacy Regulations.

1.  Identify and single click on yellow HyperSend icon: .  This triangular ("Superman"-looking) shield should be in the bottom right corner of your windows system tray (to the left of the time).  If you do not see this icon, contact the MISD Medicaid Office.
    1. When HyperSend menu pops-up click on "Send".
2.  You will then be connected to the "SEND" screen of the HyperSend web site.  You must fill in the information for your ROSES file delivery here.
    1. In the "To" box, type roses@misd.net 
      (type it exactly as it appears above)
    2. In the "Subject" line (immediately below) type "ROSES for Medicaid".
    3. In the "Message" box type a message if necessary (optional).

3.  Skip over the "Select the files you wish to send" box

4.  DO NOT USE THE BROWSE BUTTON.

5.  Make sure the "List of files that will be sent:" box is empty.

6.  IMPORTANT: DO NOT click the [Send] button yet.

7.  Under Advance Options _________________________:

    1. Check mark "Include files from my Outbox".  This is where the ROSES Utility placed the file you "Prepared for ISD Transmission".

      NOTE: This ROSES Medicaid file disappears from your C:\HyperSend Outbox directory as soon as it is successfully sent to HyperSend.  You must re-create this file with the ROSES "Prep for ISD Submission" utility before each HyperSend submission.
    2. Under "Schedule delivery to occur", check that the circle to the left of the word NOW is dotted.

      NOTE:  Based on your site's experiences with sluggish network traffic during your regular work hours,  you may want to select a "Send" time at the end of your work day.  You then must keep your computer on overnight.  The file will thus be automatically sent at the time you specify while you are out of the office.
    3. Make sure that under "Repeat this delivery how often", check that the circle to the left of the word ONCE is dotted.
    4. Make sure that under "Security measures for attached files", check that the circle to the left of the word SSL – encrypts all deliveries to/from the HyperSend secure server -- is dotted.

8.  When all the above has been completed and verified:

    1. Single click the [SEND] button at bottom of the screen.
      WATCH THE SCREEN FOR CLUES ABOUT YOUR PROGRESS. 
    2. In the lower right of screen, a box entitled "HyperSend Agent Box" will appear.  In a while, the message "Uploading PC200x.MDB" will be displayed within the box.  A 'gas-gauge' will track the progress of uploading your file.

      PLEASE BE PATIENT
      - THIS PART TAKES A FEW MINUTES, AND DEPENDS ON LOCAL AND REGIONAL INTERNET TRAFFIC CONGESTION.
    3. After the HyperSend agent box has disappeared, you will be taken to the TRACK tab of the HyperSend screen. The "Status" column of your most recent delivery will say "Pending".
9.  HyperSend shifts automatically to the TRACK tab to allow you to check the  status of delivery.  The HyperSend Agent will probably still be working in the bottom right corner of your screen.

NOTE: A list of status codes and what they mean is on the lower part of the HyperSend TRACK screen.

10.  After the HyperSend Agent disappears, click on [UPDATE STATUS] button to ensure that the:

Status of "Pending" changes to "Ready".

This "Ready" status indicates that your file is ready for the MISD ROSES Master to Pick-Up from the HyperSend Vault.

11. Be sure to click on the LOG OUT tab to log out of HyperSend after completion of sending your file.

12. You may use the HyperSend Icon Menu to check the status of your delivery to ROSES.  Click on the "Superman Icon" then choose TRACK from the pop-up menu. Once connected to Hypersend, you can see the Status of your Delivery.  If Status is "Completed", it indicates that ROSES picked up your delivery.

hypersendinfo.htm
Updated: 09/13/2005
/arf