ONLINE

** This portion must be completed before the in-person workshop. **

The online portion will introduce you to basic crisis intervention techniques. Learn to recognize warning signs that allow for early intervention, plus how to use verbal and non-verbal techniques to avoid a violent confrontation.

WHAT YOU’LL LEARN:

• Level of Disruptive Behavior
• Successful Verbal Techniques for Controlling Disruptive Behavior 
• Why Verbal Aggression Becomes Physical
• Dealing with Fear and Anxiety
• Disengagement Skills

IN PERSON WORKSHOP

The in-person workshop trains participants in safe physical intervention procedures, including when to restrain and transport the acting-out youth.  An effective team approach to intervention will be introduced.

WHAT YOU’LL LEARN:

• Review of Day One
• Disengagement Skills Demonstration and Practice
• Holding Skills
• Team Intervention
• Tension Reduction After Intervention
• Post-Test for Certification