DAY ONE

INTRODUCTORY SEMINAR

The first day will introduce you to basic crisis intervention techniques. Learn to recognize warning signs that allow for early intervention, plus how to use verbal and non-verbal techniques to avoid a violent confrontation.

WHAT YOU’LL LEARN:

• Level of Disruptive Behavior
• Successful Verbal Techniques for Controlling Disruptive Behavior 
• Why Verbal Aggression Becomes Physical
• Dealing with Fear and Anxiety
• Disengagement Skills

DAY TWO

WORKSHOP

The second day of the workshop trains participants in safe physical intervention procedures, including when to restrain and transport the acting-out youth.  An effective team approach to intervention will be introduced.

WHAT YOU’LL LEARN:

• Review of Day One
• Disengagement Skills Demonstration and Practice
• Holding Skills
• Team Intervention
• Tension Reduction After Intervention
• Post-Test for Certification